The complex [Ru(bpy)(2)(pztr)](+) 1 [bpy = 2,2'-bipyridyl, Hpztr = 3-(pyrazin-2-yl)-1,2,4-triazole] exhibits two emission maxima in fluid solution [ethanol-methanol (4: 1)] over the temperature range 120-260 K; from fluorometric studies two well resolved emission maxima are observed at 590 and 700 nm, accompanied by two different lifetimes; the observations suggest the presence of two emitting states in this compound, one bpy and one pyrazine based.