Peer-Reviewed Journal Details
Mandatory Fields
Bannister F.;Connolly R.
2014
January
Government Information Quarterly
ICT, public values and transformative government: A framework and programme for research
Published
93 ()
Optional Fields
Complexity EGovernance EGovernment Literature review Sustainability
31
1
119
128
Many adjectives are used in the context of transforming government including making it more open, transparent, participative, agile, responsive and so forth. Most, if not all, of these adjectives are either in themselves public values or reflect one or more underlying public values. This paper examines the relationship between information and communications technology (ICT), transformative government and such public values and proposes a framework for further research. A study of the literature on public values is used to develop a typology of public sector values likely to be affected by ICT. This impact is examined for a number of these values. For others hypotheses about the impact of ICT on other values are then posited. It is argued that ICTs can and do have transformational impacts on public values, though not always for the better, concludes that values are a potential powerful lens for considering such impacts and sets out a programme of research into these relationships. © 2013 Elsevier Inc.
0740-624X
10.1016/j.giq.2013.06.002
Grant Details