Peer-Reviewed Journal Details
Mandatory Fields
Sipior J.;Ward B.;Connolly R.
2013
February
Journal of Internet Commerce
E-government Awareness and Visitation among the Digitally Disadvantaged
Published
()
Optional Fields
awareness digital divide e-government social impacts visitation
12
1
26
47
The authors undertake an exploratory study, in the context of a digitally disadvantaged community in the United States, to determine what factors are associated with e-government website visitation. Following up on a community-based initiative, designed to stimulate computer literacy and access to information and communication technologies for residents and neighbors of an underserved public housing community, a survey of e-government website visitation was undertaken. The results indicate that over half of the respondents are aware of or have visited e-government websites, with nearly a third indicating they intend to use e-government websites in the future. Awareness of e-government websites was found to be significantly related to e-government website visitation. Internet experience and perceived access barriers were found not to be significantly related to e-government website visitation. The authors conclude by emphasizing the importance of a community organizing strategy to sustain e-government participation among the digitally disadvantaged. © 2013 Copyright Taylor and Francis Group, LLC.
1533-2861
10.1080/15332861.2013.763692
Grant Details